Last Updated: January 2025
By accessing and using the technical support services for financial infrastructure provided through this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our organization. If you do not agree with any part of these terms, you must immediately discontinue use of our services.
We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those modifications. It is your responsibility to review these terms periodically.
As a user of our technical support services for financial infrastructure, you agree to the following obligations:
Failure to comply with these obligations may result in immediate suspension or termination of your access to our services, without prejudice to any other rights or remedies available to us.
Our technical support services for financial infrastructure are provided on an "as is" and "as available" basis. While we strive to maintain the highest standards of service quality, we make no warranties or guarantees regarding:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. Scheduled maintenance may be performed periodically, which may temporarily affect service availability. We are not responsible for any losses or damages resulting from service interruptions, modifications, or discontinuations.
All content, materials, software, code, designs, graphics, logos, documentation, and other intellectual property available through our website and services are the exclusive property of our organization or our licensors. This includes but is not limited to:
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our services solely for their intended purpose. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any of our intellectual property without express written permission. Any unauthorized use may result in legal action and termination of your access to our services.
To the maximum extent permitted by applicable law, our organization, including its directors, officers, employees, agents, and affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our services during the six months preceding the claim.
You agree to indemnify, defend, and hold harmless our organization, its affiliates, and their respective directors, officers, employees, agents, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
These Terms and Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these terms or the breach, termination, or validity thereof shall be resolved through the following process:
Negotiation: The parties agree to first attempt to resolve any dispute through good faith negotiations. Either party may initiate negotiations by providing written notice to the other party describing the nature of the dispute.
Mediation: If the dispute cannot be resolved through negotiation within thirty days, the parties agree to submit the dispute to non-binding mediation before a mutually agreed-upon mediator.
Arbitration: If mediation is unsuccessful, any remaining disputes shall be finally resolved by binding arbitration in accordance with the rules of the relevant arbitration authority. The arbitration shall be conducted by a single arbitrator, and the decision shall be final and binding upon both parties.
You agree to waive any right to a jury trial or to participate in a class action lawsuit regarding any disputes arising from these terms.
Your privacy is important to us. We collect, process, and store personal data in accordance with applicable data protection laws and regulations. By using our services, you consent to such processing and warrant that all data provided by you is accurate and up-to-date. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use our services will immediately cease. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.