Get in Touch

Our technical support team is ready to assist with your financial infrastructure needs. Contact us for professional consultation and reliable solutions.

Office Hours

Monday - Friday:
9:00 AM - 6:00 PM SGT

Saturday:
10:00 AM - 2:00 PM SGT

Sunday: Closed

Contact Details

Email:
hello@rocuqi.sbs

Phone:
+65 9126 6277

Address:
Ocean Financial Centre, Collyer Quay, Building 10, Floor 16, Office 13, Downtown Core, 049315, Singapore

Request Consultation

Data Protection Notice:

Your personal information (name, email, phone, message) will be collected and stored for the purpose of responding to your inquiry. We comply with Singapore's Personal Data Protection Act (PDPA) and will not share your information with third parties without your consent. You have the right to access, correct, or delete your data at any time by contacting us at hello@rocuqi.sbs. For more details, please read our Privacy Policy.

How We Help

  1. Submit your inquiry through the contact form
  2. Our team reviews your technical requirements
  3. We contact you within 24 hours on business days
  4. Schedule a detailed consultation session
  5. Receive a customized support plan
  6. Begin implementation with our technical team

Emergency Support

For urgent technical issues affecting your financial operations, our emergency support line is available 24/7.

Emergency:
+65 9126 6277

Professional Financial Infrastructure Support

We provide reliable technical support services for financial institutions and payment systems. Our team helps businesses maintain stable operations and meet industry standards.

Financial infrastructure support team

Our Background

Our company started as a small technical support team focused on payment processing systems. Over the years, we expanded our services to cover various aspects of financial infrastructure maintenance. We work with banks, payment processors, and fintech companies across different markets.

Today, we offer comprehensive support solutions that help our clients keep their systems running smoothly. Our team includes certified specialists with experience in financial technology, network security, and system administration. We understand the specific requirements of the financial sector and provide services that meet regulatory standards.

We built our reputation by delivering consistent results and maintaining high service quality. Our clients appreciate our straightforward approach and ability to resolve technical issues quickly. We focus on practical solutions rather than complicated processes.

Technical support operations

What We Do

We offer technical support for payment gateways, banking software, and financial data systems. Our services include system monitoring, troubleshooting, security updates, and performance optimization. We help businesses prevent downtime and maintain compliance with industry regulations.

Our support team is available to handle urgent issues and provide regular maintenance. We work with various platforms and technologies used in the financial sector. Whether you need help with integration, migration, or daily operations, we have the expertise to assist you.

Our Mission

We aim to provide dependable technical support that helps financial businesses operate without interruptions. Our goal is to be a trusted partner that clients can rely on for professional service and practical solutions.

Reliability

We deliver consistent service quality and meet our commitments. Our clients know they can count on us when technical issues arise.

Expertise

Our team has specialized knowledge in financial technology and infrastructure. We stay updated with industry standards and best practices.

Transparency

We communicate clearly about what we can do and how we work. No hidden fees or unclear terms in our service agreements.